Akron Beacon-Journal Quotes End Robocalls on TWC Partnership with Nomorobo

Maureen Mahoney
Public Policy Fellow

Monday, January 25th, 2016

More media outlets are taking note of Time Warner Cable’s great decision to offer robocall-blocker Nomorobo for free, right to its 6 million voice customers. Betty Lin-Fisher, consumer columnist for the Akron Beacon-Journal, covered the story this weekend and gave a big mention to your End Robocalls campaign.

Lin-Fisher took a deep dive into the new partnership between TWC and Nomorobo. She quoted campaign manager Tim Marvin: “Time Warner Cable deserves credit for making it easier for their customers to stop robocalls in their tracks. It’s time for the top phone companies to show they are taking this problem seriously by offering effective call-blocking tools like Nomorobo.”

We expect more developments on call-blocking soon. Nomorobo founder Aaron Foss has teased an upcoming deal with a “major landline carrier.”  And according to Lin-Fisher, he plans to release a service to block robocalls to smartphones next month. Unlike the free Nomorobo service for landlines, however, Lin-Fisher reports that the cell phone service will cost $5.

We think other phone service providers should follow Time Warner Cable’s lead and offer a free advanced robocall-blocking service directly to all of their customers. Consumers Union has been working hard to improve consumer access to free robocall-blocking tools. This fall, we reached our goal of 500,000 petition signatures to the top phone phone companies to offer these tools, and we’ve already delivered those signatures to Verizon and CenturyLink. You can join in the campaign here!

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