Stories from You: Out of Network? Out of Luck.
When dealing with something as serious as surgery, it’s understandable to want to know exactly what you’re getting yourself into and how much it will cost. When operation day comes, however, you ultimately have to rely on your doctors to make the decisions that are best for your health. But what happens when these decisions mean bringing in a provider who is out of network? For Michelle, this meant shock in the form a large, mysterious bill.
After we reached out to learn more, Michelle gave us an update: “My insurance company reversed their decision in the appeal, and is paying the bill. I was never able to get in contact with the surgeon or the assistant, and I suspect they stonewalled me.”
Patients going into surgery should be notified in advance if any of their doctors, including assistants, will be out-of-network rather than finding out through a surprise bill on their doorstep. That way after surgery they can focus on healing, not fighting off surprise bills. With health insurance, you deserve to get what you’ve paid for. Join our campaign to help us win protections against surprise medical bills, and sign our national petition today. And if you live in Georgia, we are working with Georgia Watch and Georgians for a Healthy Future to make surprise medical bill protections a legislative priority. Share your story today.