Time Warner Cable Rolls Out Nomorobo to its Customers!
Public Policy Fellow
Exciting news for consumers desperate for relief from robocalls: Time Warner Cable is now offering the call-blocking service Nomorobo directly to its six million voice customers!
We’re particularly impressed with TWC’s news because top phone companies, including AT&T, Verizon, and CenturyLink, have been reluctant to integrate advanced robocall-blocking tools like Nomorobo into their suite of products. TWC’s decision puts new pressure on the phone companies to move quickly towards ending robocalls.
Nomorobo is a third-party application that scans call patterns and uses complaint data to automatically identify suspicious robocalls and block them after just one ring. Volunteer testers for Consumer Reports magazine rated Nomorobo highly for its effectiveness in stopping irritating robocalls.
Some AT&T and Verizon customers can access Nomorobo by signing up through Nomorobo’s website, but these companies have refused to make the tool directly available its customers through their own sites. Traditional landline customers and, at the moment, wireless customers, can’t access it at all. And CenturyLink’s phone service is currently not compatible with Nomorobo.
Over a half-million consumers have signed Consumers Union’s petition to the top phone companies, asking them to offer free call-blocking tools to all of their customers. Consumers are clearly hankering for better tools to protect themselves from unwanted robocalls. Phone companies would do well to follow Time Warner Cable’s lead and offer their customers free, advanced robocall-blocking tools. Click here to sign our petition!