Your healthcare shouldn’t have surprises
Social Media Program Manager
You buy health insurance so there aren’t any surprises when it comes to paying for your medical care. Yet nearly a third of consumers say they’re getting a bill they didn’t expect! That’s exactly why we’ve launched the End Surprise Medical bills campaign — and you can help us end these unfair bills for good.
Why are surprise bills such a problem? Simply put, loopholes mean there is no guarantee that when you go to an ‘in-network’ hospital or medical facility, you’ll actually pay in-network prices. Picking a hospital on your insurance may still leave you with a big surprise if the anesthesiologist in the operating room isn’t covered on your plan.
You’re ultimately stuck between the doctor and your insurer, and with weak protections, you’re expected to pay the bill!
We’ve heard from a huge number of people who got hit with surprise medical bills following routine and emergency procedures. Our Consumer Reports survey found among those consumers with surprise bills, nearly one in four got a bill from a doctor they did not expect.
Your stories of outrage started this campaign rolling. They helped pass a groundbreaking New York law that holds consumers harmless from surprise out-of-network bills in emergency medical situations. Lawmakers in Connecticut recently passed similar legislation.
With those wins under our belt, we’re working to make sure every American is protected from surprise medical bills or has a clear path to fight them. In Texas, Michael Fryar testified about his emergency appendectomy that resulted in a $947 surprise bill from out-of-network providers. Because it was under $1,000, state law said he was ineligible for help to fight it. Stories like Michael’s helped push the Texas Legislature to lower the threshold for bill mediation to $500 — a big stride, with more work to be done.
We also just got a new law passed in California so residents there will have an easier time figuring out which doctors are in their insurance plans. The bill requires insurance companies to maintain accurate provider directories — a crucial step to avoid surprise bills.
We want to make sure you have protections too, so join our effort to end surprise medical bills. Take action by adding your name to the national petition. Share your surprise medical bill story to help bring attention to the problem in your state. Visit our Complaint Tool and share it with your friends and family so they know where to go for help. And join us on Twitter using #SurpriseMedBills.