Fed Up With Robocalls? Here’s what you can do right now

Maureen Mahoney
Public Policy Fellow

Friday, July 21st, 2017

Robocalls—those machine-generated telephone solicitations that have an uncanny tendency to interrupt dinner or a nap—are more common than ever. The Federal Trade Commission (FTC) received over three times as many complaints from consumers in 2016 than in 2010 about unwanted calls. Robocalls aren’t just a nuisance, either. They can actually be quite harmful because scammers […]

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FCC Proposes Rules to Help Stop Spoofed Robocalls

Maureen Mahoney
Public Policy Fellow

Friday, March 24th, 2017
robocalls

New FCC Chairman Ajit Pai has made his first major proposal to deal with the problem of robocalls. Today, the FCC voted to release a notice of proposed rulemaking on fraudulently spoofed calls. These are the calls that seem to be local or from a reliable source, but turn out to be from scammers posting […]

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AT&T Expands Anti-Robocall Protections to Smartphones; Landline Users Out of Luck

Maureen Mahoney
Public Policy Fellow

Monday, February 13th, 2017

A number of AT&T smartphone customers got a pleasant surprise just in time for New Year’s Day. At the end of December, AT&T announced a new app to block robocalls at no extra charge. But there’s a catch – it’s compatible only with about 20 phone models, including the iPhone 7 and the Samsung Galaxy […]

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Take Action Today: Tell the FCC to Hold Strong against Debt Collection Robocalls!

Maureen Mahoney
Public Policy Fellow

Monday, January 30th, 2017

It’s deja vu all over again. Student loan servicers and lenders like Navient and Nelnet are pushing back against strong rules against robocalls that you helped implement. They’re trying to get free rein to robocall your cell phone. But you can fight back: tell the FCC that you don’t want these robocalls! For many years, […]

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Not on Twitter? Here’s how you can help us amp up the pressure on AT&T and the Robocall Strike Force

Daniela Nuñez
Social Media Program Manager

Monday, January 9th, 2017

We encourage you to sign up for Twitter today, and start tweeting your #GotRobocalled stories. If you’d rather not now, here are three things you can do instead that will help us get Randall’s attention.

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Get another robocall today? Join our #GotRobocalled social media swarm

Daniela Nuñez
Social Media Program Manager

Monday, January 9th, 2017

Starting this week, Consumers Union is organizing our most dedicated End Robocalls activists to take their robocall frustrations to Twitter using #GotRobocalled.

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Sprint Offers Premium Caller ID App to Flag Robocalls: Good Start, But Phone Companies Can Do Better

Maureen Mahoney
Public Policy Fellow

Monday, December 12th, 2016

Thanks to the hard work of nearly 750,000 supporters like you, more major phone companies are starting to move on robocalls. Mobile provider Sprint has recently announced that it will be rolling out a new app, Sprint Premium Caller ID, for their customers who use the HTC Bolt smartphone. The Premium Caller ID improves on […]

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FCC Issues Warning to Robotexters

Maureen Mahoney
Public Policy Fellow

Monday, December 5th, 2016

Nothing’s more frustrating than thinking you’ve gotten an important text, only to find that it’s a text solicitation that you don’t want. Such texts can be particularly frustrating for consumers who are only allowed a limited number of texts per month. And some of them can even be scams, like gift card or other phony […]

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Scam Alert: Watch Out for Fake Utility Employee Phone Scammers

Maureen Mahoney
Public Policy Fellow

Friday, December 2nd, 2016

Consumers Union’s End Robocalls team is fighting hard to stop robocalls because all too often, scammers use them to trick consumers out of their hard-earned money. Many of you are familiar with the IRS phone scam, the jury duty phone scam, and the tech support scam. Now, we’re hearing from the FCC that there’s a […]

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Robocall Strike Force Plan Just “Half a Loaf:” Keep Up the Pressure for Real Change on 2 Billion Robocalls per Month

Maureen Mahoney
Public Policy Fellow

Monday, November 7th, 2016

We’ve come a long way in the past year. Without your calls and emails, there’s no way that thirty telephone and tech companies would be meeting to discuss how to end unwanted robocalls. Thanks to you, they did. Last month, the Robocall Strike Force, led by AT&T CEO Randall Stephenson, met at the Federal Communications […]

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