iPhone Users Get New Options to Block Unwanted Robocalls

Maureen Mahoney
Public Policy Fellow

Tuesday, September 13th, 2016

There’s been a lot of talk about Apple’s new iOS 10 update for iPhones. Here at the End Robocalls campaign, we’re interested in the new possibilities that it opens up for call-blocking. Previous iOS versions were configured in a way that made it difficult for third-party apps to block unwanted robocalls, but that will change […]

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CU Joins Robocall Strike Force to Push For an End to Robocalls

Maureen Mahoney
Public Policy Fellow

Thursday, August 25th, 2016

Amazing things can happen when consumers stand together to work for change. On Friday, thanks to the pressure that over 600,000 members of the End Robocalls campaign have placed on the phone companies, Consumers Union, along with 33 companies, the FTC, and the DOJ convened at FCC’s headquarters in Washington, DC to tackle the robocall […]

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Consumers Union to Attend Robocall Strike Force at the FCC on Friday

Maureen Mahoney
Public Policy Fellow

Wednesday, August 17th, 2016

The FCC announced this week that the “Robocall Strike Force” – the industry task force created at the request of FCC Chairman Tom Wheeler – will meet this Friday, August 19, at the FCC’s headquarters in Washington, DC. The task force will bring together representatives from across the industry to formulate a plan to address […]

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Weekly Stories from You: Robocalls to Your Car? It Happens to Tom

Christina Tetreault
Staff Attorney

Thursday, August 11th, 2016

Imagine:  you’re cruising down the highway. Your favorite song is on the radio. Life is good. Then, your reverie gets interrupted by the sounds of a robocall blasting through your car’s speakers. It can happen. It does happen. Here’s Tom’s story of getting robocalls through his car’s audio when he’s driving: I am getting frequent […]

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CU to Phone Companies: It’s Time to Take Meaningful Action on Robocalls!

Maureen Mahoney
Public Policy Fellow

Wednesday, August 10th, 2016

We’ve seen some incredible developments in the fight against robocalls in the last couple weeks. Two weeks ago, the Federal Communications Commission (FCC) sent letters to top phone companies and gateway providers, strongly urging them to take quick action on the robocall epidemic. They asked phone companies to offer their customers free, robocall-blocking tools, and […]

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Samsung Galaxy and T-Mobile Offer New App to Stop Robocalls

Maureen Mahoney
Public Policy Fellow

Tuesday, August 2nd, 2016

It seems like almost every day, we grow closer to an end to robocalls. Increasingly, companies are taking more responsibility to protect their customers from unwanted robocalls. For example, just last week, Google announced that its Nexus and Android One phones would receive updates allowing them to flag spam robocalls. Now, Samsung and T-Mobile are […]

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Android Users Get New Protections from Spam Robocalls

Maureen Mahoney
Public Policy Fellow

Wednesday, July 27th, 2016

Is your Android phone plagued with unwanted spam robocalls? You may be in luck: Google is pushing out an update to ensure that Nexus and Android One phones have important protections from spam robocalls! The software will automatically flag suspected spam calls for customers with Caller ID enabled. See a photo here. You can still […]

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50 Consumer Groups Push Back on Robocall Exemption for Fed. Contractors

Maureen Mahoney
Public Policy Fellow

Tuesday, July 26th, 2016

In early July, the Federal Communications Commission (FCC) issued a ruling that could lead to millions more robocalls to phones. The FCC held that federal contractors aren’t bound by the Telephone Consumer Protection Act (TCPA), the law that protects consumers from robocalls. But consumer groups are pushing back. Today, fifty groups, including Consumers Union, joined […]

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FCC Cracks Down On Carriers

Tim Marvin
Campaign Manager

Friday, July 22nd, 2016

Today, FCC Chairman Tom Wheeler sent a letter to all the major carriers calling on them to stop delaying and that their excuses are indeed, lame.

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Weekly Stories from You: Robocalls Aggravate Chronic Pain

Christina Tetreault
Staff Attorney

Thursday, July 21st, 2016

“I like getting woken up by annoying robocalls,” said no one, ever. But for Dianne, from Modesto, California, robocalls that wake her from sleep are causing her extra pain: The repeated daily robo and marketing telephone calls aggravate the chronic pain that I endure. [I] am age 74 [and] need extra sleep to relieve pain…I’m on […]

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