Measuring consumers’ health insurance literacy
February 7, 2012
Consumers struggle to understand and use health insurance. These health insurance difficulties take a toll on consumers’ health and financial well-being, and have cost implications for health plans and the nation.
This project aims to develop a precise language for describing what is difficult for consumers about health insurance. By developing a “common language” — in the form of a widely-accepted health insurance literacy measure—we can bring precision to research efforts and policy discussions.
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