In December, 2015 – January 2016, the Consumer Reports National Research Center conducted a representative online survey to assess the experience of consumers with private health insurance. The objective was to ascertain (1) the frequency of insurance issues, namely unexpected medical bills, and (2) what consumers know about their rights regarding conflicts with health insurers. GfK Group administered the survey to a representative sample of 350 adult Missouri state residents. The data were statistically weighted so that respondents in the survey are demographically and geographically representative of the Missouri state population.

For the survey, click here.