Measuring Health Insurance Literacy: A Call to Action – A Report from the Health Insurance Literacy Expert Roundtable
Health_Insurance_Literacy_Roundtable_rpt.pdf | 251.8 KB
February 6, 2012
Although we have a general impression that consumers struggle to understand health insurance, we lack a precise language for describing what is difficult for consumers about this product. As with many things, developing a “common language”—in the form of a widely accepted health insurance literacy measure—brings to the discussion precision as well as an ability to develop a sophisticated understanding of the barriers facing consumers.