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What’s keeping millions of Americans from opening bank accounts?

Almost 17 million Americans don’t have access to a bank account – which can cost them an estimated $40,000 over the course of their lifetimes in high fees for alternative financial products. What’s preventing so many Americans from obtaining checking or savings accounts? A new report by the National Consumer Law Center (NCLC) and Cities […]

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Posted by Maureen Mahoney on Thursday, October 29th, 2015 | No Comments »

RushCard Problems Underscore Need for Strong Consumer Protections for Prepaid

Even if you don’t use a prepaid card, you’ve probably heard about the problems with the RushCard that kept customers from accessing their account funds. In some cases, cardholders couldn’t use their cards for a week or more. You can imagine the impact that had on cardholders, many of whom rely on their RushCards to […]

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Posted by Christina Tetreault on Friday, October 23rd, 2015 | 2 Comments »

First Corinthian Colleges…now ITT? Regulators close in on another for-profit college

The news isn’t looking so good for ITT Educational Services, a for-profit company that markets career education programs.  This week, the Washington Post reports that the Department of Education is placing additional restrictions on the ITT’s use of federal grants and loans because it failed to account for millions of dollars in aid that was disbursed […]

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Posted by Suzanne Martindale on Tuesday, October 20th, 2015 | 1 Comment »

Californians get better provider directories, fight continues for end to surprise bills

California Gov. Jerry  Brown signed into law SB 137, an important bill that requires insurance companies and doctors in the state to keep provider directories up to date — so residents know exactly what physicians and facilities are ‘in-network’ on their plans. SB 137 brought together an impressive coalition of supporters including health plans, labor […]

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Posted by Geraldine Slevin on Thursday, October 15th, 2015 | 1 Comment »

The myth of “working your way through college” today

If you went to school a few decades ago, you may have found it pretty doable to get a summer job, maybe work a bit during the school year, and cover all your bills.  Today, however, the cost of education is rising by the minute and everyone is waking up to the fact that we […]

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Posted by Suzanne Martindale on Wednesday, October 14th, 2015 | 4 Comments »

Is It Really a Sale?

Sales can be irresistible. It’s hard to ignore ads promising 50% or even 75% off a t-shirt or a pair of jeans – even if you hadn’t planned to make a purchase! It sure seems like you’re getting a good deal. That’s why you should be aware of some of the gimmicks and gotchas of […]

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Posted by Maureen Mahoney on Tuesday, October 13th, 2015 | No Comments »

CFPB Site Now Features Consumer Complaint Narratives

By Conor Laing Are you shopping for a financial product or service – like a loan, credit card, or bank account? If so, thanks to the Consumer Financial Protection Bureau (CFPB), you have a powerful resource on your side. This summer, the Consumer Financial Protection Bureau (CFPB) announced that their complaint database – which collects […]

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Posted by Maureen Mahoney on Friday, October 9th, 2015 | 3 Comments »

The Food Safety Modernization Act Needs Proper Funding

Congress and the FDA can help prevent foodborne illness before it reaches the consumer This year, one in six Americans will get sick from foodborne diseases, according to the U.S. Centers for Disease Control and Prevention. That amounts to nearly 50 million people, resulting in approximately 128,000 hospitalizations, and, tragically, 3,000 deaths. A salmonella outbreak […]

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Posted by Kara Kelber on Tuesday, October 6th, 2015 | 23 Comments »

Protect Yourself from the T-Mobile/Experian Data Breach

Update: Looking for information about the 2017 Equifax data breach? Please click here. Last week, consumers learned of yet another serious data breach that could compromise their personal information. On Thursday, T-Mobile announced that a hacker was able to access information held by Experian, the credit bureau that runs credit checks for T-Mobile.  An estimated 15 million […]

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Posted by Maureen Mahoney on Monday, October 5th, 2015 | 1 Comment »

New Payment Cards: What You Need to Know

Do you have a payment card with a chip on it? You should, as banks and merchants are under pressure from the payment card networks (Visa, MasterCard) to get consumers to use chip-enabled cards by October 1. The chips – little gold microprocessors that are built into the card (see picture) – make payment cards […]

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Posted by Christina Tetreault on Wednesday, September 30th, 2015 | No Comments »

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