Breaking News: 45 State Attorneys General Demand Phone Companies Put an End to Robocalls
Public Policy Fellow
Forty-five state attorneys general are standing with you by sending a strong message to the phone companies: robocalls have to stop now!
Today, attorneys general from forty-five states demanded that five top phone companies provide effective call blocking tools to their customers. The attorneys general directed their letters to the heads of AT&T, Verizon, CenturyLink, T-Mobile, and Sprint.
The AGs are taking action because of the overwhelming number of complaints they received from consumers. The AGs explained: “Every year, our offices are flooded with consumer complaints pleading for a solution to stop intrusive robocalls. Your organizations are now poised to offer your customers the help they need. We urge you to act without delay.”
The announcement follows the FCC’s June 18 decision that cleared the way for phone companies to offer these tools. The FCC clarified that carriers not only can, but should offer call-blocking technology to consumers.
The AGs played a major role in that decision. Phone companies had long said that legal barriers prevented them from offering these tools. In response, thirty-nine attorneys general asked the FCC to clarify the legal issues surrounding call-blocking technology. 50,000 EndRobocall activists signed a petition in support of the AG’s letter to help push it through the regulatory process.
Still, the phone companies have been reluctant to take action. CTIA, which represents the wireless carriers, deflected responsibility: “No one wants robocalls, and the attention to stop them needs to focus on those bad actors who are willfully and blatantly ignoring the laws.”
The truth is, the Do Not Call list has failed to stop unwanted robocalls, and it’s time for the carriers to take action. The technology is available to address this problem – for example, the Canadian phone company Primus offers free robocall-blocking technology to its landline and broadband customers.
The EndRobocalls.org campaign is strongly supportive of the AGs in their work to end robocalls. Since February, End Robocalls campaign has been putting pressure on the major carriers to offer free call-blocking technology. Help us fight to stop unwanted robocalls by signing our petition at EndRobocalls.org!