Consumer Reports: “Make the telephone companies stop robocalls”

Maureen Mahoney
Public Policy Fellow

Monday, May 11th, 2015

Consumer Reports writer Catherine Fredman posted a great piece on the Yahoo! Finance website, “Make the telephone companies stop robocalls,” on phone companies’ inadequate response to our anti-robocall campaign. Catherine notes:

“Your call is very important to us—NOT!! That was essentially the response from AT&T, Verizon, and CenturyLink, the three largest carriers in the United States, to a written request from Consumers Union (the advocacy arm of Consumer Reports) to take action against the growing onslaught of robocalls. “

It’s generating dozens of comments at the Yahoo site. For example, commenter Martha makes clear why it’s so necessary to provide tools that will effectively block unwanted robocalls, including on traditional landlines:

“I hate these calls but I keep my land-line for the following reasons: I have had the land line number for 47 years and it is on all my business papers, etc. I have a buzz call button for entry into my building (condo), must have land line. I have a Life alert device, also requires land line. I have no desire to change my whole life because a bunch of technical people cannot/will not do anything to stop them. The people who generate these robocalls (this does include candidates for office) are intruding on my space and my life. Some days I feel like screaming. If it would do any good I WOULD. Suspect we will never get any help for this intrusion on our space because we are just the little people.”

Take a look at the piece, and don’t forget to sign our petition to End Robocalls!

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