Consumers Union in Dallas to #EndRobocalls!
Public Policy Fellow
Some of the best and brightest technological minds gathered in Dallas last week to work on long-term solutions to robocalls, and Consumers Union took your voices inside to remind these engineers just how many Americans need their help.
We circled the Internet Engineering Task Force meeting with a mobile billboard featuring notorious robocaller ‘Rachel from Cardholder Services’ and reminded attendees that 200,000-plus consumers want the phone companies to offer real solutions to block these calls.
Consumers Union was well-received by the attendees, who were eager to discuss the issues involved and pleased to learn about the importance of their technical work to end robocalls to consumers.
And our message is catching on – check out coverage about the campaign at NBC-Dallas!
At the conference, a subgroup of experts is close to finalizing a set of standards that would solve the problem of ‘call spoofing.’ Spoofing allows robocallers to hide from you by having a different identity show up on your caller ID. Recently, spoofers have pretended to be the Internal Revenue Service to trick consumers into answering the phone.
If implemented, the Secure Telephone Identity Revisited technology would allow callers to confirm their identities when placing a call. While their standards are voluntary, they are showing the way to a solution that could help consumers.
We’re thrilled that some of the world’s top brains are working on an issue that’s of such importance to consumers. But in the meantime, the major phone companies must step up and provide free tools that will block these calls before they reach you.
We’re working hard to take your demands into the halls of power, and we’re reaching more and more decision makers with the message: work harder to stop robocalls, now.