CU Activist Leads Fight Against Robocalls at Sen. Blumenthal Press Conference

Maureen Mahoney
Public Policy Fellow

Friday, July 17th, 2015

One of Consumers Union’s activists is speaking up in a big way against robocalls.

Catherine Larson of Sandy Hook, CT has been harassed by robocallers. She finally decided that enough is enough.

After writing to Consumers Union, Catherine told her robocall story at a press conference with her Senator, Richard Blumenthal, FCC Commissioner Jessica Rosenworcel, and Consumers Union’s Chuck Bell. Sen. Blumenthal threw his support behind the FCC, which recently encouraged the phone companies to offer consumers strong robocall-blocking tools.

Catherine told us:

“I am ready to drop my land line all together. We get anywhere between 5-10 unsolicited calls daily. Asking them not to call makes no difference! I no longer answer my phone if I do not recognize the number, therefore, some legitimate calls are sent to voice mail unnecessarily!”

Catherine was constantly bothered by unwanted calls – in part, she says, because callers intended to reach the previous owner of the number. She finally got some relief after getting new phone service and a new, private number.

Catherine also got calls from scammers who spoofed a local number. Catherine told Channel 8 News: “We got the phone number that actually had a Newtown exchange on it and I answered it and it was ‘Rachel from card services.’”

Check out Catherine and Consumers Union’s own Chuck Bell in the Channel 8 News spot:

Consumers shouldn’t have to get a new phone service and a new number just to avoid robocalls. The technology is available to screen robocalls from consumers, but so far, the phone companies are holding back. We thank Catherine putting pressure on them to take action.

 

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