Samsung Galaxy and T-Mobile Offer New App to Stop Robocalls

Maureen Mahoney
Public Policy Fellow

Tuesday, August 2nd, 2016

It seems like almost every day, we grow closer to an end to robocalls. Increasingly, companies are taking more responsibility to protect their customers from unwanted robocalls. For example, just last week, Google announced that its Nexus and Android One phones would receive updates allowing them to flag spam robocalls.

Now, Samsung and T-Mobile are offering their customers solutions to those pesky robocalls that compromise privacy and are even used to scam consumers. They’ve installed the call-blocking app Hiya onto mobile phones. The app, which recently spun off from the Caller ID service Whitepages, not only identifies spam robocalls, but automatically blocks them as well. This app can be found on T-Mobile handsets and the Samsung Galaxy S7, the Galaxy Note 7, and the Galaxy S7 edge.

Looking for a robocall app, but don’t have one of these phones? Hiya and a number of other apps – such as TrueCaller, Call Control, and PrivacyStar — are available for download online. Click here for a list of call-blocking smartphone apps from the Wireless Association. 

More and more companies are stepping up to the challenge of addressing robocalls. In January, Time Warner Cable integrated the call-blocking service Nomorobo into their offerings. And we hope to see even more progress soon. Recently, FCC Chairman Tom Wheeler called on major phone companies – including AT&T, Verizon, Centurylink, T-Mobile, and several gateway providers – to offer their customers free robocall-blocking tools without delay.

This work would not be possible without the efforts of activists like you to push for real change. Click here to sign up for the End Robocalls campaign, and learn how you can help bring about future without robocalls.

Have you tried a call-blocking app? Share your thoughts!

Update: Consumers Union recommends that consumers closely evaluate what kind of information they’re willing to disclose to prevent robocalls, so review the privacy policy before signing up for any call-blocking app or service.

View all Campaign Updates

One response to “Samsung Galaxy and T-Mobile Offer New App to Stop Robocalls”

  1. Joseph Healey says:

    How do I eliminate Robot Calls from my Samsung Galaxy Core Prime Phone?

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