Weekly Stories from You:  Sarah Explains Why She Wants to End Robocalls

Christina Tetreault
Staff Attorney

Friday, January 29th, 2016

SarahEndRobocallsEnd Robocalls is movement of more than half a million consumers. All have stories about why they want to see an end to robocalls. This week, Sarah from Arizona shares hers with us:

When I retired from my career three years ago, I didn’t dream I’d put myself at the mercy of daily robo-calls. They start at 8 a.m. and continue through the evening. Recently I found out that my mother, who just turned 100 years old, gets a robocall from the same “credit assistance” firm every day between 1 and 2 p.m. She doesn’t understand why they won’t leave her alone, though she’s asked them to stop.

It’s for these reasons and the plain annoyance of the calls that I signed Consumers Union petition to end robocalls.   Early in December 2015, Then I found out Consumer Union was presenting half a million signatures to executives at my phone company, CenturyLink, in December. I joined several other Phoenix area residents in delivering the signatures (that’s me in the photo on this blog post), asking them to put something in place to allow us to stop these calls. The only thing that’s available now through CenturyLink is to block each individual number, and we’re limited in the number of calls we can block.

I’m all for free enterprise, but getting these unwanted calls is like having to open the door over and over for an uninvited guest. I would like my privacy back.

Consumers should have control over what calls reach them. That’s why we’re calling on the phone companies to provide their customers free tools to block robocalls. Join the movement here.

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